DELIVERY
All orders placed Tuesday through Friday are processed the same day.
Your STATEMENT creations are shipped from Paris accompanied by their purchase invoice and certificate of authenticity.
All jewelry is insured by us, regardless of the shipping method chosen, until the time of delivery.
Several delivery options are available to you:
- In-store pickup : All orders can be picked up free of charge from our store at 1 rue du 29 Juillet - 75001 Paris, the same day or the next day, provided payment is cleared. We will notify you by email when your order is available on-site. To pick it up, please bring proof of identity and your confirmation email.
- Courier delivery : Any delivery address within Paris can be delivered free of charge by our courier service. You must provide full address details and a delivery schedule at the time of purchase.
- Delivery by carrier : We offer standard delivery in 3 to 6 days for in-stock items. Express delivery is also available via DHL or FedEx, within 2 to 4 days. STATEMENT Paris reserves the right to use other service providers if necessary.
For international orders, our prices include shipping and customs fees. If the item is in stock, we will ship your order within 2 to 3 days, but customs clearance may delay delivery.
As soon as your order is on its way, you will receive an email with your package's tracking number. You will also be able to track your order in your "My Account / My Orders" area.
RETURNS
For all orders, you have a 14-day withdrawal period from the date of receipt of your package to return your STATEMENT* part free of charge.
Contact us by email at info@statement.paris
We will guide you through the process and tell you how to return your package.
The product must be in perfect condition, with its original packaging and accompanied by its certificate of authenticity. To avoid damaging the creation when trying it on, we recommend that you try it on carefully.
* For deliveries outside the Euro zone, return costs are the responsibility of the customer.